love your product , but i love your service more – UniWigs Story

Here is a email from our LaVivid returning customer, which got the wrong product for her order:

“ I’m confused.  I ordered the LaVivid wig Carrie, but got the wig Patsy.  I did look at several wigs, including Carrie and Patsy, but was expecting Carrie.  Patsy arrived on 5/2.  I figured I must have forgotten which wig I actually ordered having looked at so many.
Tonight I was looking at wigs again and thought I’d order Carrie, but then noticed on my order history that I already had, as I originally thought.  So, I am not sure how I got Patsy.
I’m not sure if I should place this order for Carrie or not because I don’t want to end up with 2 of the same wig in the same color.
Any suggestions?  Thanks.”

patsy-synthetic-wig

patsy-synthetic-wig

She should have been mad with this mistake . but she didn’t , because the customer service offered her a better solution which offered her the best discount to purchase the right one .
And she was very please with this idea!
See what she replied :

“I tried to leave a comment on the survey form I received, but it wouldn’t take. I wanted to let you and your managers know how helpful you have been with the ordering process. I’m sure it was difficult to to get things arranged. I appreciate your patience and pleasant manner in taking care of everything.
Please let your managers know how great you are! Thanks again!
Deb”

Sometimes , we care the product that we bought , but we care more about their service . what they would like to deal with the accident . And UniWigs did a good job .

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“This hair feels amazing. It’s so soft and blend able. Easy installment, and since you size it to your head there’s no risk of it slipping out. I have always always wanted blonde hair and these extensions gave me an opportunity to try them out. They are so cute. One pack was a little thin for the length of my hair so I doubled it with the black uni extensions to give more volume and more of a natural look for me since my hair is already dark. Beautiful combination, everyone at my work loved them.”–mikayla

hair extensions christmas sale

hair extensions christmas sale

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UniWigs Clip In Extensions Reviews

“Great quality hair!! Made this hair last for six months. They also have fast shipping.”–terrence jones

“I got these clip in hair extensions today and they are very nice. the clips are super secure and the extensions lie very close to the head. Very happy with these!”–Cursie

UniWigs Clip In Extensions

UniWigs Clip In Extensions

“I am glad to receive this hair wig. It was delivered on time and was nicely and I am happy with it.”–ruxandraioana

UniWigs Clip In Extensions

UniWigs Clip In Extensions

“Love my extensions. I never had them before and I decided to.invest in these I am super glad I did they are amazing and gorgeous! Love!!”–Seng Chang

UniWigs Clip In Extensions

UniWigs Clip In Extensions

“These clip in hair extensions are soft I love them and can’t wait to wear them and match them up with my hair.”–Audrey

UniWigs Clip In Extensions

UniWigs Clip In Extensions

“I lI never had extensions so I was super excited and happy to get these. Feels like really hair and makes my hair much longer.”–Lallyisaw3som3